Palmetto Digital Group is a Babcock Ranch–based CX and product studio led by Christopher Reed, founder of CX Prescription (CXRX), an AI-Powered audit platform scaled for SMBs. After years building and scaling customer experiences in national telecom—where conversion, churn, and ARPU are won or lost on tiny moments—Chris created PDG to bring that same rigor to local founders and fast-growing businesses.

We blend clean design, modern web builds, and AI-assisted production to ship only what moves the needle: scroll-stopping video, fast high-converting sites, local SEO that drives “near me” intent, and CXRX audits that turn friction into fixes and fixes into revenue.

We work small and fast—clear scopes, transparent timelines, assets you own. The result: marketing that feels native to your customers and measurable uplift you can see in calls, bookings, and checkout.

What we deliver: AI-assisted experiences • One-page & full sites • Local SEO • Email/SMS micro-automations • CXRX audits + action plans • AI Cinematic Video & Product Ads